Resources

As thought leaders in the HR community, we write and speak regularly about HR news and trends.

Quick Links: Events | Bulletin | Blog | Knowledge Center

Events

SharedHR hosts webinars, live seminars, workshops, and other informational events to keep you up-to-date on the latest in HR and best business practices.

Learn more

We Currently Have No Scheduled Events

Bay Area Human Resources Services

Bulletin

SharedHR’s monthly bulletin keeps you up to date on the latest HR news.

Bay Area Human Resources Services

Key California Supreme Court Ruling Defines Rest Breaks

California employers should carefully review their policies and practices in the wake of a recent decision related to rest breaks for hourly workers.  On December 22, 2016, the California Supreme Court ruled that California law requires employees on rest breaks be relieved of all duties.

Augustus v. ABM Security

In the case of Augustus v. ABM Security Services, Inc., security guards filed a class action complaint in 2005 alleging their employer did not provide uninterrupted rest periods as was required by California law.  ABM had a practice of requiring guards on duty to keep their pagers (some of us will remember pagers – note this initial action was from 2005) or radios on even during rest periods. Guards were required to respond, if needed, for work duties such as assisting tenants, alerting building management of facilities issues, and other urgent matters even if the guards were on a break.  The judge in the 2005 complaint ruled that the company’s practice violated California law.

The Court of Appeal reversed that decision in December 2014, ruling that being “on-call” did not violate state laws governing rest breaks because workers were permitted to pursue and engage in non-work activities such as reading, browsing the internet, or conducting personal business.  The Court ruled that the freedom to pursue these activities did not constitute “performing work”.

On appeal, the California Supreme Court in 2016 reversed the ruling in a 5 -2 decision. The court decided that the employer’s requirement to be in contact, remain vigilant, and respond as needs arose failed to meet the employer’s obligation to provide duty-free rest breaks.  In its ruling, the court noted: “California law requires employers to relieve their employees of all work-related duties and employer control during 10-minute rest periods.”

The court noted that the company’s policy requiring guards to carry a pager, radio or other communication device by which the employee could be summoned to perform work did not free them from duty during rest periods.

California Break Law

There are specific wage orders that apply by industry in California.  Generally, non-exempt workers who work more than 3 ½ hours per day must be permitted to take a paid 10-minute rest break.  For employees working a regular schedule, a rest break must be provided (on the clock) every four (4) hours of work or major fraction thereof.  During a rest break, the employee must not be required to work (relieved of all duties). Rest breaks have some flexibility if the employee is permitted to leave the work station at his or her discretion (ie., walking over to get water or coffee throughout the day).

The paid rest break requirement is in addition to the 30-minute unpaid meal break required after five (5) hours of work.  A meal break may be waived by mutual agreement between the employer and the employee, but only if the work day is completed in less than six (6) hours. Other requirements may apply to employees covered by labor contracts.

Significance

Employers in California must ensure they are meeting the obligation to provide rest breaks that are completely duty-free. Class action wage and hour claims represent significant risk, particularly for employers with a large hourly workforce. This case should constitute a wake- up call to review polices and train managers.

Amy Kelemen, SPHR – Director of Professional Services, Senior HR Consultant

Disclaimer: Some information contained herein has been abridged from numerous sources and may be protected by various copyright laws. Such information should not be construed as consulting or legal advice. Please contact our office for specific advice and/or referrals.

Bay Area Human Resources Services

Office Not Included

New research finds working from home is no longer a fringe benefit for a handful of employees. Telecommuting has become commonplace in today’s technology-laden work environment, according to a recent Gallup study. Specifically, the number of employees who are, or have at one point in their career, worked at least one day a month from home has grown by more than 300 percent in the past 20 years. In 2015, 37 percent of employees said they had worked remotely at one point in their career, compared to 30 percent in 2006 and just 9 percent in 1995.

The study found that technology has made telecommuting easier for workers, and most companies seem willing to let workers work remotely, at least on an occasional basis if the position allows for it.  A majority (74%) of the survey respondents indicated that they thought the productivity of telecommuters was as good (if not better) than their office-bound colleagues.

In addition to increased work/life balance, telecommuting can bring real bottom-line benefits to employers and their employees.  According to a 2016 Global Workplace Analytics study, if those with compatible jobs, and a desire to work from home did so, just half the time, the national savings would total over $700 Billion a year:

    • A typical business would save $11,000 per person per year
    • The telecommuters would personally save between $2,000 and $7,000 a year
    • The greenhouse gas reduction would be the equivalent of taking the entire New York State workforce permanently off the road.

Yet, establishing the culture and policies to make telecommuting successful is still far from universal.  How do you build a successful remote team?  The Study concludes that there are three core tenets of successfully operating remotely: communication, trust, and culture.

Communication

Communication is hands-down the most important aspect to focus on. Every workplace study reviewed indicates superior communication alleviates many potential issues. Without consistent communication, most remote teams will fall apart. Clear goals and objectives must be defined so each member understands his or her responsibilities and deadlines, and everyone needs to be regularly checking in with each other.

A remote team needs clear-cut rules on how communication will happen. Define regular days and time slots for meetings, and specify how technology – like email and Skype — will be used. This will prevent confusion and will keep everyone equipped with the information they need to do their jobs. Also consider monthly or quarterly virtual town hall meetings in which all employees can participate.

Trust

The absence of trust will crush a remote team. Employees must rely on one other, and the profile of an effective remote worker is one who is team oriented and will do his or her part to achieve the group goals.  Remote workers must be already trained and display a work profile of a self-driven work style as no one will be checking in every hour to see if they’re productive.

As Alex Turnbull wrote on the blog Groove, “A great startup employee doesn’t necessarily make a great remote startup employee.” You won’t be able to look over your employees’ shoulders, so you need to ensure they’re capable of self-management.

Company Culture

It has been said that culture eats strategy for breakfast. All companies need a well-defined culture and it is critical to support remote teams and telecommuters. In fact, culture is more helpful for a remote team than it is for an office-based one. Because your workers can be spread across different cities, states, or countries, you’ll have to go the extra mile to unify your team and establish a group ethos.  In the opinion of the founder of Zapier, Wade Foster, “Culture is about how you work.” He contends workers should be motivated to work because they find the work rewarding. Part of what it means to have a great culture is that everyone feels part of the progress.  Maintaining that culture connection for remote workers is the difference between success and a train wreck.

Significance

Working with a remote team presents unique challenges and it takes more than a weekly Skype call to make it work effectively. With the continued explosion of small and more powerful technology, remote working is clearly a big part of work today and into the future. If the traditional office is truly becoming optional – for at least part of your workforce- it is time to plan on how to leverage it rather than to fight it.

Malcolm Whyte, SPHR – Vice President of HR Services

Disclaimer: Some information contained herein has been abridged from numerous sources and may be protected by various copyright laws. Such information should not be construed as consulting or legal advice. Please contact our office for specific advice and/or referrals.

Bay Area Human Resources Services

Blog

SharedHR’s blog addresses important HR topics. We cover everything from compliance to workplace advice.

When is it Time to Leave a PEO?

Author: Saul Macias, MBA, PHR – Vice President of HR Services

When you were smaller, partnering with a professional employer organization (PEO) made sense. It shifted some tasks and liabilities off your shoulders and allowed you to afford to offer good health benefits to your employees. Most of all, outsourcing your human resources, benefits, and payroll gave you space to concentrate on growing your business.

Though co-employment had a role in the growth of your organization, many employers arrive at a point where it is appropriate to exit. Here are some key considerations as you decide whether to initiate that transition away from your PEO:

Benefits: Lots has changed in the world of benefits in the past couple of years. Offering benefits in-house would give you the autonomy to design, choose and manage your health and retirement benefits. The desire for greater flexibility in employee benefits can be a key driver to part ways from a PEO. (A lack of knowledge in this area, however, can often delay a PEO exit).

Service: As you grow, your business and your employees’ needs become more complex. In the midst of that complexity, you may find that your PEO lacks the expertise to drive and support your HR, benefits and payroll to meet your unique and evolving needs. Furthermore, a lack of onsite support or expertise to help you cover a multi-state or international expansion can be most challenging under a PEO model.

Cost /Scale: The average employer in a PEO has 15 employees. According to the Society of Human Resources Management (SHRM), the average HR professional supervises approximately 70 employees. Somewhere between 70 and 100 employees the economics may merit managing your benefits, payroll and HR in-house. But what will it take to build a team that can handle this role?

Co-employment: Under a PEO, one key area of managing your employees is done by a different company whose culture and identity could be very different from yours.

Once you have decided to exit, how do you make it happen?

PEO Transition:  Working with an experienced partner like ABD can help you analyze and manage the critical transition away from your PEO. Our team of multi-disciplined experts can help you plan, select the best technology platform, build the required work flows, and transition into your new program while keeping daily operations running smoothly. We can also help you hire an internal team or uncover new options that offer more flexibility than a PEO, but still allow you to outsource some or all of your human resources function. Contact us today to explore the possibilities.

Disclaimer: Some information contained herein has been abridged from numerous sources and may be protected by various copyright laws. Such information should not be construed as consulting or legal advice. Please contact our office for specific advice and/or referrals.

Bay Area Human Resources Services